Privacy Policy

Last updated: 16 October 2026

This policy explains how AIClips, a product of ANKY.AI ("we", "us"), collects, uses and protects your information when you use https://aiclips.net and its apps.

1. Information we collect

  • Account details: your name, username, e-mail address and, if you sign in with Google, your Google profile name and picture.
  • Billing details: the billing name, address and GSTIN you enter at checkout. Card and UPI details go straight to our payment processors (Razorpay, Stripe); we never see or store them.
  • Content: the prompts you write, the images, video and audio you upload, the files the AI Writer checks, your AIClips Agent chats, and everything you generate.
  • Usage and device data: pages visited, actions taken, browser and device type, IP address and approximate location, collected through cookies and similar technologies.

2. How we use it

  • To run your account, generate what you ask for and deliver your downloads.
  • To bill you, issue invoices and keep the records tax law requires.
  • To provide support, prevent abuse and keep the service secure.
  • To understand how AIClips is used and improve it.
  • To send service messages and, where you allow it, product updates.

AIClips does not use your prompts, uploads or generations to train AI models, and we never sell your personal information.

3. AI providers that process your content

When you generate, your prompt and any files you attach are sent to the provider that runs the model you picked, and the result comes back to us. These providers process the data to deliver the service to us, under their own terms:

  • fal.ai (Features & Labels, Inc.) runs most image, video, audio and 3D models, including third-party models such as Veo, Kling and ElevenLabs.
  • Google runs some models through its Gemini API.
  • Relax Mode generations run with other model-hosting partners.
  • The AI Writer sends the text you check to its text-analysis provider through RapidAPI.
  • AIClips Agent (Anthropic): your messages, the files you attach and the images or video frames the agent looks at are sent to Anthropic, PBC, which runs the Claude models behind the agent. Pictures the agent looks at are stored in Anthropic's file storage (Files API) so the conversation can refer to them, and we delete them when you delete the chat.
  • The prompt helper in Assets sends your idea to Anthropic to write a detailed prompt.

4. Storage and retention

  • Generated files and uploads are stored with Cloudflare R2 and served from media.aiclips.net. Your generations are not shown publicly unless you choose to share them. Each file has its own link, and anyone who has that link can open the file, so share links with care.
  • Files you upload to My Media are kept for 90 days.
  • Generations stay in your history until you delete them. Account and billing records are kept while your account is open and for as long as the law requires afterwards.
  • To have your account and its data deleted, contact us at the address below.

5. Analytics, cookies and error reports

We use cookies to keep you signed in and to remember your settings. Where enabled, we also use:

  • PostHog (product analytics, including session replay) to see how features are used.
  • Google Analytics 4 and Google Tag Manager to measure visits and campaigns.
  • Meta Pixel and Conversions API, and Google Ads, to measure our advertising.
  • Sentry to receive error reports when something breaks.

6. Other service providers

We also share the data needed for the job with our payment processors (Razorpay, Stripe), our e-mail delivery service, and our hosting and network providers (including Cloudflare). All of them must protect it and use it only to provide their service to us.

7. Security

Data travels over encrypted connections and is stored with access controls. No system is perfectly secure, but we work to protect your information and act quickly on any incident.

8. Your rights

You can ask to access, correct or delete your personal data, object to or restrict how we process it, and withdraw consent at any time. Write to us at the address below and we will respond as the law requires.

9. Children

AIClips is not meant for children under 13, and we do not knowingly collect their data. If you believe a child has given us personal data, contact us and we will remove it.

10. Changes

When this policy changes we update the date at the top of this page, and we may e-mail you about significant changes.

11. Contact

Questions or requests about this policy: our support team.